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Products & Services >> Special Services

Wheel Chair Assistance

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JetLite will accept Power Driven Wheel Chairs, assistive devices or other mobility equipment as checked baggage from guests with mobility disability who are dependent on the equipment. The wheel chair, assistive device or mobility equipment will be carried free of charge.

Power Driven Wheel Chairs and assistive devices will have a battery which could be a dry battery or a wet (spillable) battery.

The spillable batteries will not be carried on CRJ aircraft.

In cases where the wheelchair requires disassembly for loading in the aircraft and then reassembly on arrival at destination, the guest should provide written instructions concerning the disassembly and reassembly of their wheelchairs.

We request you to inform the respective airport a minimum of 48 hours prior notice for carriage of spillable wet cell battery operated wheelchairs, in order to procure the container and hazardous materials packaging.

Physically challenged and infirm guests who require assistance during boarding, disembarking and evacuating the aircraft can make a special request while booking their flight. To avail of this facility the guest has to inform our reservation staff at the time of reservations. Our Customer Service Staff at the airport will arrange for this assistance and an attendant with a wheelchair will assist them while boarding and alighting the flight.


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