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Special Assistance
A guest who has not yet reached the age of 2 years and is not required by law to occupy a guest seat may be considered an Infant.
The acceptance and seating of infants is governed by:
- The number of spare life vests
- The location of the oxygen masks
Infants below 7 days old are not permitted travel (both domestic and international). However, in an exigency, wherein life saving treatment is mandatory for the infant, the mother may be permitted to fly with the new born, provided the new born is certified fit to fly, by the concerned paediatrician and is accompanied by at least a MBBS doctor.
- An infant must be accompanied by an adult who may be a parent, guardian, relative or friend who acts as an escort.
- The acceptance will be on a one to one basis i.e. one infant with one escort.
- The number of life jackets on a Boeing and CRJ governs the total number of infants carried on board. There are 12 infant life jackets for Boeing and 6 for CRJ. In case, the number of infants needs to be increased on the CRJ, the number of vacant seats would have to be taken into consideration and the Captain needs to be informed.
- In case of B737 aircraft, if there are no observers (OBS) in the cockpit, the number of infants can be increased depending on the available life vests for observers.
- The seating is governed by the availability of oxygen masks.
Infants would preferably be given the first rows in the Boeings and should never be seated on or near the emergency exit.
Procedure:
- Infants must hold valid tickets and must be checked-in and issued a boarding pass.
- Guests with infants must never be seated on the emergency exit row.
- Two infants cannot be on the same side of the row since there is only one extra oxygen mask for the infant per side in case of decompression.
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