The JetPrivilege programme offers members the following benefits and privileges based on their membership tier.
Benefits that you can enjoy on JetLite Flights:
Earn and Redeem JPMiles on JetLite flights. Also enjoy a waiver of cancellation fees on published fares and guaranteed reservations as mentioned below.
Benefits that you can enjoy on Jet Airways Codeshare flights with JetLite*:
Please note: Codeshare flights between Jet Airways and JetLite are those that bear the Jet Airways code and flight number (i.e. 9W flight number) and are operated by JetLite (S2). The services at the airport and in-flight will be provided by JetLite.
Additional baggage allowance, upgrade vouchers, lounge access and priority standby at the airport will not be applicable when booked to travel on Jet Airways-JetLite codeshare flights. For more details log on jetairways.com.
- Earn Tier Points and Tier JPMiles that are counted towards your tier status
- Earn JPMiles across various fare types as per the multi-level mileage earning system
- Earn Tier Bonus JPMiles
- Guaranteed reservation up to 24 hours before departure
JetPrivilege Platinum and Gold members enjoy a guaranteed reservation* in Economy on Jet Airways, Jet Airways Konnect and JetLite on domestic sectors within India. Request for confirmation must be made at least 24 hours before flight departure against full-fare revenue (Y/M class on Jet Airways and Jet Airways Konnect. W/Y class on JetLite) Economy ticket.
*While we do our utmost to provide the reservation guarantee, there may be occasions during the year when exceptional demand on specific routes would render us unable to fulfill this.
- Cancellation fees waived on published fares: Exclusively for JetPrivilege Platinum members on codeshare flights; the waiver includes cancellation charges levied on tickets issued against a revenue published fare:
- towards revalidation of the ticket
- towards refund of the ticket
- towards reissue of the ticket
- The waiver does not include:
- Check fares, Non-refundable tickets
- No Show and Gate No Show charges
To avail the benefit, JetPrivilege Platinum membership number must be updated at the time of making the bookings on Jet Airways, Jet Airways Konnect and JetLite. *JetLite is w.e.f. 01 April 2010.
- Jet Airways Citibank Companion Discount Voucher: Jet Airways Citibank Co-brand Credit - As a JetPrivilege member in any tier, enjoy Tele check in. Tele-check-in can be done 48 hours to 2 hours prior to flight departure. The benefit is applicable only on domestic sectors within India. Seat allotment is on first cum first basis depending on availability.
- As a JetPrivilege member in any tier, enjoy Tele-check. Tele-check-in can be done 48 hours to 2 hours prior to flight departure. The benefit is applicable only on domestic sectors within India. Seat allotment is on first cum first basis depending on availability.
Please note: Tele check-in, guaranteed reservations, additional baggage allowance, upgrade vouchers, redemption of JPMiles, lounge access and priority standby at the airport will not be applicable when booked to travel on Jet Airways-JetLite codeshare flights. For more details log on www.jetairways.com
Benefits that you can enjoy on Jet Airways flights:
- Earn Tier Points and Tier JPMiles that are that are counted towards your tier status
- Earn JPMiles across various fare types as per Jet Airways' multi-level mileage earning system
- Earn Tier Bonus JPMiles
- Earn Cabin Bonus JPMiles
- Earn other Promotional/ Bonus JPMiles
- Earn 500 Bonus JPMiles for e-ticketing at www.jetairways.com, IVR (Interactive Voice Response, Mobile ticketing and POS (Pay Online Service)
- Earn 250 Bonus JPMiles for Web, SMS and Kiosk Check-in
- Tele-Check-in
- Personalized Web Access
- Check-in at Premiere Counters
- Lounge Access*
- Additional baggage allowance
- Priority Baggage Handling
- Guaranteed reservations up to 24 hours before departure
- Priority Stand-by
- Upgrade vouchers
- Cancellation fee waiver and more
Elite members can also enjoy benefits on select airline partners like check-in at Business or First Class counters, additional baggage allowance, and Priority luggage handling.
* Lounge Access
For Domestic travel within India
On Jet Airways
JetPrivilege Platinum, Gold, Silver and Jet Airways Citibank Platinum Credit Card holder can relax in select Jet Airways lounges (where available) while taking a Jet Airways flight within India. JetPrivilege Platinum and Gold members can take along one guest each, travelling with them on the same Jet Airways flight on the same day. At airports with multiple lounges, our Guest Service staff will assist you to the appropriate lounge.
Lounge access at domestic airports is as follows:
- JetPrivilege Platinum, Gold and Silver members can access the lounge
- JetPrivilege Platinum and Gold members can invite one accompanying guest each to the lounge
- Jet Airways Citibank Platinum credit cardholders and guests booked to travel in Première, on Jet Airways, can also access the lounge
- Lounge access will be offered at the departure airport, wherever available, when flying on Jet Airways marketed and operated flights
- Guest accessing Lounge with JetPrivilege Platinum or Gold member must be traveling on the same Jet Airways marketed and operated flight on the same day.
- Lounge access will also not be available when the original Jet Airways flight has been cancelled or re-routed to a Jet Airways Konnect flight
- For in-transit JetPrivilege members, the lounge access will be offered only if the onward journey is on a Jet Airways marketed and operated flight.
On Jet Airways Konnect, JetLite and JetAirways codeshare flights with JetLite
- Lounge access will be available to Guests travelling on Jet Airways Konnect, JetLite or JetAirways codeshare flights with JetLite with immediate onward connection to a Jet Airways international flight in Premiere or First Class.
- On arrival into India on a Jet Airways' international flight in Premiere or First Class, Guests can access lounge, at the first point of entry, when the onward connection is on a Jet Airways Konnect, JetLite or JetAirways codeshare flights with JetLite.
- Lounge access will not be available when booked to travel on Jet Airways Konnect identifiable under flight series no 9W 2000 and 9W 2999 and on JetLite flights.
Celebrating the First Anniversary of Jet Airways Konnect with Lounge Invitation to our select JetPrivilege members when they fly on Jet Airways Konnect or JetLite, between now and July 31, 2010.
Invitation is open only to a select few:
- JetPrivilege Platinum members + 1 guest travelling on the same Jet Airways Konnect or JetLite flight
- JetPrivilege Gold members (self only)
- Jet Airways Citibank Credit Platinum Card holders (self only)
At airports with multiple lounges, our Guests Service staff to assist with appropriate lounge, as is done when flying on Jet Airways. Lounge access will be offered at the departure airport, where available, when flying on Jet Airways Konnect and JetLite marketed and operated flights.
For international travel on Jet Airways
JetPrivilege Platinum and Gold members can access lounge at select international airports, at the time of departure or while in transit to board a Jet Airways marketed and operated flight.
At airports where there are multiple lounges, in the interest of optimum utilization of lounge and to ensure least inconvenience to our Guests; the Guest Services Team will assist with the appropriate lounge.
At International Airports (excluding London Heathrow):
JetPrivilege Platinum and Gold members travelling in First Class or Première can invite one accompanying guest to the Lounge. The accompanying guest accessing the lounge with JetPrivilege Platinum or Gold member must be traveling on the same Jet Airways flight, on the same day, as the member.
When booked to travel in Economy, JetPrivilege Platinum and Gold members will be invited to the frequent flyer lounge, self only i.e. no guests allowed. JetPrivilege Platinum and Gold members will be invited to the frequent flyer lounge. First Class and Première guests traveling on Jet Airways can access the First Class and Première lounges respectively, at select airports. At the other airports, our Guest Service staff will assist with the appropriate lounge
At London Heathrow:
JetPrivilege Platinum members travelling in First Class or Première can invite
one accompanying guest to the Lounge. JetPrivilege Gold members travelling in First Class or Première can invite one accompanying guest. However the accompanying guest must be booked on Jet Airways in Economy - K class of travel and above
The accompanying guest accessing the lounge with JetPrivilege Platinum or Gold member must be traveling on the same Jet Airways flight, on the same day, as the member. When booked to travel in Economy, JetPrivilege Platinum and Gold member will be invited to the frequent flyer lounge, self only i.e. no guests allowed
First Class and Première guests traveling on Jet Airways can access the First Class and Première lounges respectively, at select airports. At the other
airports, our Guest Service staff will assist the guests to the appropriate lounge
- Other Terms and Conditions apply.
All the above benefits are subject to terms and conditions, for details, please refer to the Member Benefits document on the Benefits and Privileges section of jetairways.com.