"Manage Booking" is a suite of features, which will allow you to retrieve and re-print your eTicket itinerary, contact numbers and frequent flyer numbers, as well as cancel & refund your bookings online.

These options are available on our Manage Booking facility for eTickets:

• booked on jetlite.com and across any JetLite office
• with valid / unutilized travel itineraries
• which have been ticketed

 

Coming soon...

• Change Flight & Date

Important note for the cancel & refund option:

• Refund facility is open only for bookings done on or later than December 8, 2009
• The retrieved itinerary will display only the unutilized segments in your booking. If the status of your booking is either checked-in, used or refunded, the same will not be displayed
• Once we receive your refund request, we will process the refund within 7 working days
• Should there be any cancellation / refund fees, we will deduct the relevant amount and the balance will be refunded to the same credit card used to purchase the original itinerary. Cancellation & refund charges (if any) will be applied based on the fare condition
• For any further information or assistance, please write to us at info@jetlite.com

Please Note:

• These features are allowed only 1 hour prior to departure for domestic flights and 3 hours for international flights
• Please enter your First Name and Last Name exactly as in the PNR
• Booking Reference No. (PNR) is a six letter code provided at the time of reservation. It should be entered in a format such as 'ABCDEF'. This can be found on your eTicket itinerary receipt If you have any questions, please click here to know more.