SMS Check-in Terms and Conditions

Sabre Record locator / PNR (JetLite booking reference) is the six-letter code provided at the time of reservation. If you have made a reservation with a Travel Agent, please ask him to provide a JetLite (S2) PNR as the Travel Agent often provides you with their own system generated reference number. It should be entered in a format such as ABCDEF.

Please read the notes printed on your boarding pass carefully.

SMS check-in assigns seats by default as per the availability.

Once SMS checked-in, guests will have to collect their boarding passes from the JetLite airport check-in counter at least 30 minutes prior to departure time for domestic flights. For international flights guests need to arrive atleast 65 minutes prior to departure.

SMS check-in application allows only the guest sending the SMS to avail a seat. If there are multiple guests booked in a single PNR, each guest will have to send an SMS with their respective name to check-in.

SMS check-in application allows check-in for all segments booked for travel in a day by sending a single SMS. To check-in for flights on the second day, guests will have to send a second SMS subsequent to the check-in for the first flight in the itinerary. If the guest is eligible for Through and Return Check-in for the onward or return sector, the guest will be able to SMS Check-in provided the timelines are met.

Proxy check-in is not allowed.

Boarding gates close 15 minutes before flight departure. Please ensure you arrive for security checks and boarding well in advance of your flight departure. All check-in timelines currently followed at the airport will be applicable for SMS check-in as well.

In the event a guest reports late, JetLite may have to re-allocate their seat, which may result in missing the flight. Reservations are subject to cancellation if the guest is not on board the aircraft at least 15 minutes prior to departure. All existing no-show rules, terms & conditions, cancellation & baggage rules and allowances apply.

If the guest does not report at the boarding gate 15 minutes before flight departure then the guest will be offloaded from the flight as per the current procedure used at the airport. The guest will be liable for gate no show charges.

SMS check-in is not available for traditional paper (TAT) tickets. It is available for eTickets only.

Gate no-shows will be offloaded from the system during the Missing Guest Drill at the airport.

SMS check-in is currently available for:

• Guests holding a confirmed, valid eTicket only.
• Guests checking-in anytime between 48 hours and 60 minutes prior to flight departure for domestic flights and 4 hours prior to departure for international flights.
• All domestic and international flights departing from airports in India, which is online with our check-in system.

SMS check-in is currently restricted and not available for:

• Guests with waitlisted or open bookings.
• Guests with special service requests such as wheelchairs, extra seats, visual and hearing impairment, unaccompanied minors, pets in hold or stretcher cases.
• Staff travel, interline travel, industry discount, upgrade vouchers, Group bookings and agents discount tickets.
• Child and Infant guests.

Once the boarding pass is printed:

• The Credit / Debit Card used to purchase the tickets will have to be produced at the time of check-in. If the holder of the card is not the guest, then the guest should possess the following:
  • A photocopy of both sides of the Credit / Debit Card, which will have to be self-attested by the card holder, authorising the use of the card for the purchase of the ticket.
  • This photocopy should also contain the name of the guest, the date of journey & the sector on which the journey is made.
• The above document MUST be produced at the time of collecting the boarding pass. If the guest fails to comply with these conditions, JetLite reserves the right to deny the guest(s) from boarding.
• While SMS Check-in is recommended to guests with carry-on baggage, guests carrying check-in luggage will have to report at the JetLite airport check-in counter at least 45 minutes prior to schedule flight departure to tag their baggage.
• All check-in timelines followed currently at the airport will be applicable for SMS check-in as well.

Once SMS checked-in, guests cannot make changes via SMS i.e.

• Guests cannot offload themselves through SMS check-in.
• Guests cannot change the seat preference through an SMS.

Inorder to make any changes after SMS check-in, guests can contact our contact centre.