What’s New
JetLite wants to retain Sahara's Indian feel.
BANGALORE: JetLite, the low cost carrier of Jet Airways.

 
  Fare Rules
Validity of Tickets
  • All Full fare tickets booked in Y class are valid for One year from the date of issuance of ticket.
  • All Solar fare tickets booked in K/T/U/E/X/N/M/G/Q/O class are valid for date of travel only.
  • All USD fare tickets booked in W class are valid for One year from the date of commencement of journey.
General Fare Rules
  • Domestic Sector Tickets:
    • Any change to a confirmed ticket issued on INR fare – including cancellation, postponement, and change of itinerary – must be done at least one hour before a flight. When a ticket is reissued from a higher to a lower fare, a re-issuance charge of INR 100 is levied, irrespective of whether there is any change in sector/class of travel. A documentation charge of INR 100 is levied when a confirmed ticket is processed for refund. (This applies to Normal Class Fares only.)
    • 30% of Basic fare is charged in case of cancellation of confirm tickets for refund within one hour of departure or No-show for Full fare tickets.
    • Cancellation charges do not apply to U.S Dollar fares for domestic tickets.
  • International Sector Tickets:
    • Tickets for international travel are subject to cancellation charges specific to each sector. Related details are available at our offices, airport ticket counters and from our authorized travel agents.
  • Please carry the credit card used for purchasing ticket(s) from our website / Call Centre, in case the credit card is not owned by the passenger a photocopy with attestation of the card owner should be carried.
    Unable to present these documents may lead to denial for boarding and JetLite will not be responsible for any liabilities incurred by the passenger.
Refund of Tickets:

We will refund the value of tickets purchased by you from our offices or airport ticketing counters directly to you. Refund shall be processed as per the mode of payment made.
  • if the ticket has been paid for in cash, we will refund the amount in cash; and
  • if the ticket has been paid for by credit card, we will issue a credit slip.
Tickets issued outside India will be refunded in the country where the ticket is purchased. The refund with regard to a ticket issued by a travel agent can only be done through that travel agent.

  Cancellation & Refund Policy


Refund & Cancellation
  1. Waitlist, USD or Infant Tickets – nil cancellation charges
  2. Open Tickets - nil cancellation charges.
  3. Confirmed Tickets Cancelled at least 1 hour prior to Departure - Cancellation charges INR 100.
  4. Confirmed Tickets Cancelled for refund within 1 hour of Departure or No-Show – 30% of the basic fare.
  5. Refund / Rerouting Charges of INR .100/- will be charged on CONFIRMED TKTS cancelled at NIL Charges.
However confirmed tickets cancelled even within 1 hour of departure can be revalidated for travel within the next 24 hours without any cancellation charges. This facility is available only once, failure to travel will be treated as NO SHOW & no further revalidation allowed.